Last year, CHN conducted a survey to better understand the needs of our veterans when accessing health care. CHN shared the survey findings with the Department of Veterans’ Affairs and health organisations in the ACT which may help inform policies and procedures that improve health outcomes for our veterans. We also highlighted the Coordinated Veterans Care Program in communications and hosted a General Practice Education Event in 2025. Our survey findings showed that mental health was a critical area of concern, with 16% of respondents saying they do not feel comfortable discussing mental health concerns with their GP, and 13% saying that they only sometimes feel comfortable discussing this. While some of the most common health services accessed by respondents were Psychologists and Psychiatrists and other mental health care services, a significant number of respondents said they need better mental health support. This includes more available services, enhanced appropriate diagnosis, better continuity of care and comprehensive plans to improve ongoing health management.

Building on the feedback gathered last year, we would like to understand what has improved in mental health, what challenges remain and where support is needed. Responses will help future service planning and improvements, ensuring mental health care services are more accessible, coordinated and responsive to veterans in the ACT.