Urgent care in the ACT

  • Q.1

    How do you usually get to an in-person health appointment? 


    (Maximum selection Limit : 6)
    Car - my own
    Car - a lift with someone else
    Bus/tram
    Bike
    Uber/ride sharing
    Walking
    Other (please specify)
  • Q.2

    For urgent health care, (but not a life-threatening issue), which service/s comes to mind first? 


    Character Limit : 100
  • Q.3

    In the last 12 months, how confident have you been at knowing where to go for different types of health concerns? 


    (Maximum selection Limit : 1)
    Very confident
    Confident
    Somewhat confident
    Not confident
  • Q.4

    Are you aware of the following services?

    Yes No Unsure
    General Practitioner (GP)
     
     
     
    Medicare Urgent Care Clinic (GP-led)
     
     
     
    Walk-in Centre (WiC)
     
     
     
    Emergency Department
     
     
     
  • Q.5

    Do you know when you could use the following services (for which health concerns)?

    Yes No Unsure
    General Practitioner (GP)
     
     
     
    Medicare Urgent Care Clinic (GP-led)
     
     
     
    Walk-in Centre (WiC)
     
     
     
    Emergency Department
     
     
     
  • Q.6

    In the last year, have you used any of the following services, or helped someone else to?

    Yes No Unsure
    General Practitioner (GP)
     
     
     
    Medicare Urgent Care Clinic (GP-led)
     
     
     
    Walk-in Centre (WiC)
     
     
     
    Emergency Department
     
     
     
  • Q.7

    Is there anything else you would like to add about any of the services in the last question?


    Character Limit : 200
  • Q.8

    Have you ever visited a health service with a concern, and then been referred to a different service which can better manage your health issue? Describe your experience. 


    Character Limit : 350
  • Q.9

    When you’re unsure of where to seek care for a particular health concern, what do you usually do? 


    Character Limit : 200
  • Q.10

    What resources would help you to feel more confident to choose the appropriate health care service?


    (Maximum selection Limit : 11)
    Clear online guidance about which service to use
    A symptom checker ie. Healthdirect
    Printed leaflets or posters explaining service differences
    Advice from a GP or other healthcare professional
    Examples or scenarios showing where to go for common health issues
    Better signage or information at local clinics
    Public awareness campaigns
    Being able to call someone for advice
    Translated materials in my preferred language
    Videos or visual guides
    I already feel confident choosing the right service
    Other (please specify)
  • Q.11

    Do you identify as any of the following? (please tick all that apply) 


    (Maximum selection Limit : 10)
    I live with a disability
    I identify as an Aboriginal and/or Torres Strait Islander
    I come from a multicultural/ culturally diverse background
    I identify as LGBTQIA+
    I currently hold a concession card
    I currently hold a Medicare card
    I have caring responsibilities for a child/children (under 18)
    I have caring responsibilities for an adult/s
    None of the above
    Prefer not to say
  • Q.12

    What is your age bracket? 


    (Maximum selection Limit : 1)
    Under 18
    18-24
    25-34
    35-44
    45-54
    55-64
    65+
  • Enter the code as below. *
    Reload