Access to bulk billing GPs

Project Overview

Affordability is a key component of access to primary healthcare services. As cost-of-living pressures continue to rise, many ACT residents may be experiencing financial challenges that affect their ability to seek and receive healthcare when they need it. This was identified as an important issue in the Capital Health Network’s 2024–2027 Needs Assessment.

What is bulk billing?

Bulk billing is a Medicare payment arrangement where your doctor accepts the Medicare benefit as full payment for a medical service. This means you do not pay an out-of-pocket fee for that service.

The Australian Government supports bulk billing through Medicare and a range of incentive payments designed to support healthcare providers to offer bulk-billed services.

Increasing access to bulk billing across the ACT and Australia

As a result of the introduction of the Bulk Billing Practice Incentive Program in November 2025, more GP practices across Australia now offer bulk-billed consultations for Medicare-eligible patients, helping to minimise out-of-pocket expenses and ensure affordable access to essential medical care. However, despite this recent increasing trend, bulk bulling rates in the ACT remained considerably lower than all other states and territories.

In response to the ACT’s low GP-to-population ratio and persistently low bulk-billing rates, CHN supported the establishment of four new fully bulk-billed general practices across priority locations in Canberra in July 2026.

The practices have been commissioned through a new funding initiative supported by the Australian Government Department of Health, Disability and Ageing (DHDA) and delivered by four private healthcare providers. The initiative aims to improve access to affordable primary healthcare and help address gaps in GP services for ACT residents.

Your experience matters

Bulk billing is becoming more accessible for Australians.

We’d like to hear about your perspectives on the affordability of healthcare in our region, and your awareness of and experience with accessing bulk billing GPs in the ACT. We also want to understand how recent changes to bulk billing access are being experienced in the community and whether they are making a difference for you. Please take a few minutes to complete the survey below.


To find a bulk billing practices near you, please visit healthdirect.

References

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